Independent learning is an excellent complement to other training approaches, allowing trainees to deepen their knowledge and to develop their autonomy. The following products can be accessed through laptop and smartphone-friendly eLearning systems:
- Video series: Covering the whole of ICON9 for Customer-Facing Engineers, and more
- Audio series: Short reminder and exercise sessions, for use as a backup to classroom and video work, with all the flexibility of audio
- ICON9 collateral: A wide range of physical and online material
The ICONDA eLearning Video library currently has 30 videos of about 12 minutes each, covering the whole of the ICON9 system, and more. The video below is a sample from close to the start of the Client Encounters Using ICON9 series.
We can supply these videos under license, for incorporation into your company eLearning system. In this case, they would be accompanied by other ICON9 eLearning collateral, such as scripts, slides copies and questions.
Alternatively, trainees can use the ICONDA eLearning infrastructure, which is based on Adapt software (the first release of this system is expected in Q4 2017 – please contact us if you could be interested in participating in the beta trial).
Either way, the video material is an excellent complement to Training Encounters, allowing trainees to ‘consume’ information at their own rate, and to go back to certain parts of the course as they need to.
Video series: Client Encounters Using ICON9, for Technical Sales and Applications Engineers
Numbers: 6 modules, 30 videos, approximately 12 minutes each, 5hrs20mins total. Variants: public, delivered via ICONDA’s eLearning infrastructure or private, under license. Customisation: company-specific examples and exercises may be created to accompany the videos. Facilitation: Andy Betts presents the videos. Language: English. Pricing: A quotation will be made based on requirements.
Information: ICON9 for Manager-Expert-Leaders
Some of the video material from Client Encounters Using ICON9 is relevant to the ICON9 for Manager-Expert-Leaders course but, at present, we do not offer a video series for this.
The principal underlying these audio, Learn As You Go sessions is that regular learning is effective learning. Hence, each session gives you a tiny, daily dose of ICON9 training, allowing you to not just understand it but also to integrate it into your work habits. And to do so without overloading your schedule.
Tracks are grouped into modules, where each module corresponds to one of the ICON9 tools. There are 4 to 6 audio tracks, plus a a motivational video, for each module.
The first release of Learn As You Go, scheduled for Q4 2017, will contain the modules MAP, PAGE, DISCOVER-Y and TMM. It will contain 24 tracks and about three hours of listening. Please contact us if you could be interested in participating in an earlier beta release.
Audio series: Client Encounters Using ICON9, for Technical Sales and Applications Engineers
Numbers: 4 modules containing 24 tracks of approximately 7 minutes each, with others on the way. Variants: public, delivered via ICONDA’s eLearning infrastructure or private, under license. Customisation: company-specific tracks may be produced, to match examples closely to the interests of the audience. Language: English (default), French (on request). Pricing: A quotation will be made based on requirements.
There are four types of ICON9 collateral, listed here with examples:
- Documents to consult
- The book, Client Encounters of the Technical Kind; the PDF ICON9kit; the ICON9 online elements; course handbooks (copies of slides).
- Stuff to keep to carry around
- Quick references guides; ICON9kit templates (Excel, PPT, OneNote)
- Things to display
- We have some terrific posters!
- Material for work and practice
- Multi-choice questions; template email guidelines (to customise); role plays and other exercises
Some of this collateral, such as the ICON9 kit, is available on request (see below), while other items are supplied in the context of a Learning and Development contract.