Complete the lexicon
Decide what to do with Toolkit request page and iPhone picture
Key Words and Phrases
Technical Sales Engineer
Technical Support Engineer
Technical Support Representative
Technical Support Specialist
Sales Team Performance
Learning and Development
Manager Expert Leader
High-Tech Sales Channels
NEW APPROACH UPDATE
Complete page on Training and Online Resources for Your Customers
Move the “about IOCNDA” stuff somewhere
Play with adwords and make sure that the site will be found
Translate into French
Get some feedback
Backup of Gandi database
- ICON9 for Manager-Expert-Leaders: A short course for dealing with complex internal business communication and achieving satisfying, effective relationships with people and teams
- The above needs to emphasise more than just communications.
Read through, checking and adding links and emphasis
Check for empty lines and other issues on phones
- Android too
2nd video to redo audio
- see new text – some small changes
French version of everything
- make sure that videos are ok first
Ensure that LinkedIn references etc prominent
- Decide what to do with the logos. Any more? Are they Ok?
Check key messages
- Independent learning good for
- To strengthen/deepen learning/understanding/integration
- Sufficient links to the book?
- Do a page on this and place hyperlinks to it
Classroom picture in video a bit naff
Christmas picture in video not funny
Check other docs for points that I have missed
Should I use the term Experience-Based Learning, rather than Independent Learning?
Maybe not. You could argue that Experience-Based Learning would need Training Encounters also, for example. It is a different thing. Our overall approach is to enable Experience-Based Learning, and this should perhaps be in the top-level messaging.
How do I redo the icon9.net database and when?
We endeavour to fully leverage the L&D opportunities presented by modern technology while refusing to throw out the baby (i.e the trainee) with the bathwater. In-contact teaching is complemented by, rather than replaced with, online methods and program participants are tracked and supported in a manner that suits their agreed L&D objectives.
The people that we work with typically share the following characteristics and challenges. They :
Have advanced technical expertise, whether it be in science, technology, finance, medicine or some other field
Are key to the success of their businesses, providing their know-how to highly-expectant customers and colleagues
Face complex communication challenges, exacerbated by the potent mix of technical and non-technical issues that they deal with
Are conscious of inefficiency and stress at the personal and team levels
Need effective, structured tools and methods in order to release their full potential at both these levels.