The Encounter is a Theory We Use
‘The electron is a theory we use; it is so useful in understanding the way nature works that we can almost call it real’, Richard Feynman
Like the electron, an encounter is an abstract concept. It cannot be seen directly, and its existence is noticed only because of the effect that it has on the adjacent environment. Electrons produce current and light. Encounters result in progress and emotion (positive or negative, and of varying intensity). Like the electron, an encounter also has a model associated with it, which is the subject of this chapter.
Even if the models that are used to describe human interactions are less precise than those used for physics, they are, when applied appropriately, just as useful. When people come together in a meeting, they interact in ways that, while not predictable, fall into a certain pattern. As I will explain, if certain process steps are not followed, there is a high probability that problems – such as resistance, incomprehension and slow progress – will result. Here are a couple of examples: ex1, ex2.
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